Travaux en cours

  • Statut En cours
  • Progression
    100%
  • Type Incident
  • Catégorie Serveurs dédiés
  • Sévérité Low
  • Échéance Undecided
Attached to Project: Travaux en cours
Opened by Yu Wang - 15.06.2022
Last edited by Yu Wang - 23.06.2022

FS#127 - Incident Acronis

Une panne chez Acronis a empêché les serveurs d'effectuer leur backup quotidien.
Ticket d'incident a été ouvert auprès du support Acronis.

Retour Acronis à 10h10
Let me follow up on this ticket. In case you refer to the error "Operation failed due to a temporary issue in the cloud storage" then this issue is currently being fixed by our Development Team. I'm monitoring the status constantly and will update you as soon as I have the information to share.
 

Acronis signale la fin l'incident à 11h03

Tous les backups ont été relancés et sont maintenant OK

 

Yu Wang commented on 15.06.2022 07:37

Acronis

Data center incident

Acronis Backup Gateway is partially degraded

 

Dear Partner,

We would like to notify you that Acronis Cyber Cloud in the France (EU1) data center is degraded. Acronis Cloud team is working on the issue resolution and will keep notifying you on the service status. Please expect the next update in a hour or earlier.

Service impact: Some customers might be unable to reach Acronis Backup Gateway.

For further information, please contact Acronis support at mspsupport@acronis.com.

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